About us
Today's market place is changing faster than ever before and competitive advantage is short lived. The proliferation of products and services offered to ever more discerning customers who want to talk to you on their terms using their preferred communication channel, creates a need for an increasingly complex business model.
Decision Analytics is the process of managing and enriching customer data to enable organisations to make the right decisions for each customer, tailored to their individual circumstances, in order to maximise the profitability and performance of each relationship. It also includes protecting the customer and organisation, by detecting and preventing fraud at every stage of the customer life cycle.
Enterprise-wide solutions from Experian Decision Analytics combine data intelligence, predictive analytics, decision-enabling technologies, strategy optimisation and consulting services to enrich your data and allow you to maximise profitability and performance from your customer relationships. Fraud and identity solutions provide a portfolio of anti-fraud and authentication tools that can be deployed across every stage of the customer lifecycle.
We help organisations make billions of strategic decisions annually and our client list represents many of the world's most renowned organisations.
Our Resources
As you will find out when you use our services, we pride ourselves on developing long-term mutually beneficial relationships with our clients. With over 1000 employees located in over 30 offices worldwide, we provide a local service to our clients, backed by global experience.
Experian Decision Analytics works closely with clients in more than 60 countries across diverse industries, including financial services, telecommunications, retail, leasing, automotive, insurance, government agencies and utilities, enabling them to make billions of customer-focused decisions annually. The company collaborates with organisations, associations and trade bodies to further develop data sharing schemes and support new fraud prevention initiatives throughout the world.
As part of the global Experian Group, Experian Decision Analytics has more than 30 years experience of managing bureau data, adding intelligence to that data and delivering analytical solutions. It maintains connectivity with more than 70 credit bureaus around the world and, with offices worldwide, is uniquely qualified to support local, national, regional and global businesses.
Our Commitment
As you will have seen from the comments made by our clients, we are committed to working closely with our clients to provide real benefit to their business. Our people are our primary resource as it is their skills and expertise that will enable the solution to bring value to your business.
We recognise the importance of knowing your market inside out and with our global office network can provide local intelligence combined with global expertise. We are flexible in our approach and passionate about your business success because your success leads to ours.
