Best Practice Customer Management - Experian Decision Analytics

Einladung

Programm

Referenten

Veranstaltungsort

Anmeldung

Kontakt

Programm

ab 9:00	Registrierung und Kaffee

9:30 - 9:45	Begrüssung Stephan Glismann-Bringmann Experian Decision Analytics Director Business Development

9:45 - 10:45	Einführung in das Customer Management Holger Dittombée Experian Decision Analytics Market Head Germany & Switzerland

10:45 - 11:15	Kaffeepause

11:15 - 11:45	Gastvortrag Kundenrating für Privatkunden Holger Schulte - Dresdner Bank AG

11:45 - 12:15	Diskussion

12:15 - 13:15	Strategy Design Studio Demo Rolf Schick Experian Decision Analytics Operations Manager

13:15 - 14:15	Mittagspause

14:15 - 14:45	Gastvortrag Modularer Aufbau eines Retention-Systems Matthias Amenda - SEB AG

14:45 - 15:15	Diskussion

15:15 - 15:55	Kaffeepause

15:35 -16:15	International Approaches and Experiences in Customer Management in Telecommunications, Mail Order and Financial Services Stephen Gildert Experian Decision Analytics Global Consultant

16:15 - 16:45	Optimierung von Entscheidungsbäumen Martin Zimmer Experian Decision Analytics Business Consultant

16:50 -17:00	Abschluss und Verlosung Stephan Glismann-Bringmann Experian Decision Analytics Director Business Development

Die Agenda zum Download finden Sie hier

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Verlosung

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