ORIGINATION
Richard Topham, Experian Decision Analytics

Challenges and Opportunities faced when lending to Small Medium Enterprises (SME)
In this session we will discuss the approaches that can be used in seeking to automate and better control the lending process to this important segment and how this can benefit financial organisations in terms of

• Reduced operational costs
• bad debt reduction by up to 30%
• Enhanced risk control
• Better customer service through faster fulfilment of lending requests
• Improved Regulatory compliance including Basel II
• Competitive advantage through faster speed of response
• Freeing up relationship managers’ time to focus more on sales and service

DEBT MANAGEMENT
Terry Franklin, Experian Decision Analytics

Dan Scholey, Experian Decision Analytics

Debt Management – Blending capabilities to drive optimal performance

The impacts of the Credit Crunch are far reaching and the demands placed on business to minimise losses are ever increasing.

We have significant capability and experience in preventing debt, improving and augmenting information quality, modelling debtor characteristics and attributes and building robust automated collection strategies that deliver real benefits. At a time when debt management is a key concern to businesses across all sectors, we can provide real benefits.

From data capture and cleansing to collections data modelling; risk focused segmentation to vulnerable customer account management, a modern debt management operation should leverage leading practice to ensure its strategic approach delivers industry leading performance at the lowest possible cost. Blending data, strategy intelligence and effective automated collections tools are key drivers for success.

This session will offer an insight into specialist activities such as building risk based treatment paths, tracing, data augmentation, reporting and tracking benefits. The session is intended to be interactive and we welcome any questions in advance, or on the day.

CUSTOMER MANAGEMENT
Matthew Dodd, Experian Decision Analytics

Sustaining growth through Customer Management for Retail Banking
This presentation will explore how the use of customer management techniques can sustain profitability during the current economic environment whilst positioning the organisation for accelerated growth in the upturn.  In particular we will explore:

• Reducing collections costs and bad debt through the use of customer data for use in pre-emptive collections strategies
• Driving new business through the deployment of customer limits across multiple customer products
• Reducing bad debt by using event triggers

FRAUD
Nick Mothershaw, Experian Decision Analytics

Identity Assurance and Fraud Prevention - Trends & Solutions

Who are you dealing with?
Are they telling you the truth?

In this session we will explain how you can answer these 2 questions through authentication and fraud prevention techniques, allowing you to:

• Avoid losses
• Reduce operational costs
• Be compliant with legislation

SIMRISK
Jim Nowell, Experian Decision Analytics

SimRisk is a truly interactive workshop dedicated to Credit Risk Management decisioning for the Retail market.

A real-life environment of a business portfolio will be simulated and delegates will have the chance of ‘learning by doing’, building experience and skills through setting strategies, and developing an understanding of the impact of each different approach.