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| Focus |
Russia
- Experian and Interfax to launch Russian Credit Bureau
Experian
and Interfax Information Services Group, one of Russia’s
top providers of information and services to the financial
market, have today announced plans to work together to
establish Russia’s first credit bureau for consumers and
businesses.
Full Story >> |
|
Experian Decision Analytics
reaffirms its commitment to the Middle-East Financial
Sector
Experian Decision Analytics
held its International Credit Bureau Conference in Beirut
in October.The Conference was aimed at bankers and regulators
from the region and representatives from over 30 financial
institutions took part.
Full Story >> |
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| Also in this Issue |
|
The
crucial role of analytics in attacking fraud across the
customer credit cycle |
Fraud
is a growing problem for many industries worldwide and
represents significant and increasing losses for many
organisations. Experts in fraud and analytics from Experian Decision Analytics
reflect on new fraud trends and describe the latest technological
advances in the fight against fraud.
Read
the article >> |
| Cattles
signs up for Experian Decision Analytics' Intelligent Business Reporting |
Cattles
plc, one of the largest providers of financial services
products to the ‘non-standard’ consumer credit market
in the UK, has chosen our Intelligent Business Reporting
solution to significantly enhance its management information
capabilities.
Full
Story >> |
| The
Optimization revolution |
True
Optimization solutions have revolutionised the effectiveness
of marketing campaigns and risk management activities
by providing significant proven business value to several
leading organisations worldwide.
Full Story >> |
|
Collection
Strategies Optimization |
The Collection management process
in retail finance requires a flexible
and automated approach in order to reduce costs, increase
recovery rates and react quickly to changing market conditions.
The introduction of behavioural scoring is the principal
step that collectors need to take in order to optimize
the overall collection process. A white paper based on
real life experience that describes the optimisation of
collection strategies based on statistical approach has
recently
been published in Italian banking
association magazine, MK. The article is available in
Italian language.
Read the article >> |
|
Building
consumer awareness of the credit reporting process |
The
more consumers understand about credit reporting, the
easier it becomes for lenders to grow their business and
therefore increase their profits,
consequently CRA's are very keen to increase credit awareness
among consumers. Experian Decision Analytics specialists look at the
efforts being made to improve credit awareness around
the world.
Read
the article >> |
|
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November
2004 |
Ask for further information or send us a comment:
e-mail
us |
|
Learn
with us...
Forthcoming
events
 Sofia
- Credit Risk Management Seminar
The International Banking Institute (IBI)
9-10-11 November
>>
 Warsaw
- Customer Relationship Management Seminar
Banking Institute, 23 November
>>
 Athens
-
Credit
Risk Management Seminar
Hellenic Banking Institute, 23 November
>>
 Rome
– Credit Risk conference
Italian Banking Association , 29-30 November
>>
Warsaw
- BANRISK – the
Stanford Game,
Warsaw Banking Institute, November 2004 >>
Past
Events:
 Beirut
- Credit Bureau in the Middle East Seminar
11October >>
 Moscow
- Best Practices in
Retail Credit Risk Management
19October >>
 Prague
- Czech National Bank Seminar
21-22 October
>>
 Florida
- Vision 2004
24-28 October
>>
Details
of other events >>
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Russia
- Experian and Interfax to launch Russian Credit Bureau |
| |
Experian
and Interfax Information Services Group, one of Russia’s top providers
of information and services to the financial market, have announced
plans to work together to establish Russia’s first credit bureau for
consumers and businesses. |
| "The
consumer economy is growing strongly in Russia, with demand
for credit from consumers and businesses rising rapidly in
parallel", said Roger Aubrook,
Director of Experian International. At
the same time, the legal infrastructure in Russia is developing
quickly, making the sharing of credit data possible for the
first time. Credit bureaux are key enablers for the growth
and quality of consumer credit portfolios, whilst protecting
the privacy and credit exposure of individual consumers. “Being
the pioneers of credit bureaux in the US and UK, we have been
working closely with lenders, governments and regulators for
many years. Over this period, the predictiveness of decision
making solutions has been enhanced by the introduction of
shared credit information via credit bureaux, resulting in
better risk management for lenders in those markets and, therefore,
improved profitability.
We have already
seen significant growth this year in our client base for banking
decision support software in Russia and that tells us it is
now the right time to take the next step and establish the
credit bureau.
For western companies wishing to enter
the market, Russia represents a complex and difficult challenge.
By putting Experian’s international know-how and experience
together with Interfax’s local resources, client contacts
and market knowledge, we feel we have a winning combination
for the Russian market".
"The participation of a leading global
information solutions company in the development of Russia's
first credit bureau clearly indicates
the maturity of the market; the
credit bureau will encourage strong, stable growth in the
retail credit market" - said
Mr Mikhail Komissar,
Chairman
of the Board of the Interfax Group.
Furthermore, Mr Komissar stated
the following: "Experian's involvement
in the project ensures that the credit bureau will operate
at the highest international standards, using the most modern
and reliable technological solutions;
we
believe that the creation of a credit bureau is the next logical
step for Interfax Group
- which
includes Moody’s
Interfax Rating Agency,
the leading Russian rating agency,
SPARK,
the most
comprehensive analytical database on Russian corporate information
and the
Agency for Financial Information, our
business intelligence unit".
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Experian Decision Analytics
reaffirms its commitment to the Middle East financial sector |
|
Experian Decision Analytics
held its International Conference on Credit Bureau in Beirut, Lebanon
- October 11th. |
| The
Conference was aimed at bankers and regulators from the Middle
East and North African countries and benefited from the active
participation of representatives from over 30 financial institutions
from Lebanon, Jordan, Saudi Arabia, Kuwait, UAE, Iran,
Bahrain, Egypt and Qatar. An overview
of the credit bureau projects already developed in Middle East
countries was presented by CI-NET and ALJISR,
respectively the Kuwaiti and Saudi credit bureaux. Representatives
from IFC, VISA CEMEAI,
as well as Experian Decision Analytics consultants, provided an in-depth
analysis of key elements of a credit bureau implementation,
with a particular focus on the positive effects that the bureaux
have on the growth of local consumer credit markets. “The benefits
of the credit bureaux to lenders and borrowers are obvious”
- said Mr. Roberto Giannantoni, Regional Board Member at Experian Decision Analytics
- “Both parties in the relationship have an interest in maximising
the number of good credit agreements granted and refusing the
bad ones. For lenders, optimisation of the credit granted and
refused is the key to ensuring the profitability of their portfolios,
while borrowers want access to credit in order to finance purchases
or a business activity; making the regular repayments under
the terms of the credit agreement ensures a positive record
on the credit bureau and enables the consumer to access the
credit market more easily for further borrowing in the future.
So the interests of both lenders and borrowers are served by
the bureau”. Mr Eyad Al Serri, General Manager of Ci-Net, told
the conference: “We chose to partner with Experian Decision Analytics because
its Credit Bureau arabised solution fits perfectly with the
requirements of the Kuwaiti market”. “We are committed to the
region” - added Roberto Giannantoni - “A credit bureau is not
a simple software exercise: it needs a long-term strategy. We
promoted this conference with the aim of confirming our commitment
to support the financial growth and stability of the region
by providing our expertise and experience in developing credit
reporting infrastructures”. |
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Cattles
signs up for Experian Decision Analytics' Intelligent Business Reporting |
|
Cattles
plc has chosen our Intelligent Business Reporting solution to significantly
enhance its management information capabilities. |
The
solution will enable Cattles to carry out strategic monitoring
and reporting across all its diverse portfolios and, through
that monitoring, ensure an even more thorough understanding
of its customers, allowing the company to address challenges
and capitalise on opportunities within its business.
Cattles is one of the largest providers of financial services
products to the ‘non-standard’ consumer credit
market in the UK. The products offered are primarily personal,
hire purchase and secured loans and are delivered via their
different trading names, which include Welcome Financial Services
and Dial-4-a-Loan. With a turnover of over £600 million
and around 750,000 customers across the UK, Cattles focuses
its objectives on being the first choice provider of financial
services to consumers who either choose not to access, or
do not have access to, mainstream credit facilities and to
companies that require a more personal and flexible service.
Experian Decision Analytics has worked with Cattles for a number of years
on a variety of projects and the choice of Intelligent Business
Reporting follows a recent project to develop bespoke scorecards
for its application processing system. Experian Decision Analytics carried
out analysis for this development and was able to offer Cattles
a number of key insights into its new business processes and
how improvements to its strategies would enhance profitability.
One such area was around using its data sources even more
effectively, including credit bureaux and existing customer
data, to give Cattles more intelligence about applicants for
its products and, therefore, ensure that its decisioning is
the most accurate possible.
Paul Moran, who heads the Credit Quality team at Cattles,
commented: “We have been looking to build on the management
information that we already produce but, without strong MI,
our business cannot capitalise on all our potential opportunities.
"The information we gained from the Experian Decision Analytics analysis
will help us to recognise the depth and value of the information
we gain about our business even more. Our close working relationship
with Experian Decision Analytics and the quality of the solution meant
that Intelligent Business Reporting was an obvious choice
for us.”
Intelligent Business Reporting is a part of the Strategy Management
range of decision support solutions from Experian Decision Analytics.
Whilst the solution allows the user to generate their own
user reports, the ‘intelligence’ is supported
by a number of expert report modules that address specific
issues such as Scorecard Diagnostics, New Business and Basel
II. The whole process is supported by an optimised relational
data mart, which allows the solution to process millions of
records in seconds. This speed enables ‘train of thought’
analysis, freeing the user to concentrate on strategic rather
than tactical issues within their business. This gives businesses
instant access to large amounts of intelligence about their
business and strategies.
Experian Decision Analytics will host the solution through its bureau
infrastructure, which will give Cattles easy access to its
data without the cost of technical change to its own
infrastructure.
Steve Denby, Director in Experian Decision Analytics, added: “The
non-standard market is fascinating and very diverse. Like
any area of the credit business, it really is customer information
that is the key to customer profitability. The implementation
of Intelligent Business Reporting enhances the strategic reporting
and monitoring for Cattles across its many portfolios.”
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The
Optimization Revolution |
| The
Optimization solutions have revolutionised the effectiveness of
marketing campaigns and risk management activities by providing
significant proven business value to several leading organisations
worldwide. |
Such
organisations are now applying quantitative
decision making to drive consistent goals (net asset flows/profits),
and arbitrate across multiple offers, segments and constraints
to better allocate available resources. Companies today
are more eager than ever to find innovative and new ways
to maximise profitability and Return
on Investment (ROI), while at
the same time satisfy their business constraints and customer
preferences. While traditional strategies have concentrated
on satisfying the customer one at a time, optimisation aligns
customer satisfaction with the goals and constraints of
the entire enterprise. True Optimization decisioning technology
utilises the same decisioning strategies that successfully
transformed other industries, such
as supply chain and airline yield management. However, the
True Optimization solution distinguishes itself in being
scalable to the decisioning needs of demand chains that
exist in very large-scale environments, such as in the retail
financial services, telecommunications, and eCommerce/services
sectors. The Optimization topic was
presented in the occasion of the latest "Congreso
de los directivos Financieros"
(Madrid Business Forum, October
14th)
and articles on the related topic have been recently
published in English and Spanish language.
|
Related
Press:
Optimización
de Estrategias:
Cómo diseñar las mejores acciones
para cada cliente.
Read
(Spanish) >>
Is
the credit industry ready for optimized customer decisioning?
Read
>>
For
further information on our optimization solutions,
please
click here >> |
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| A
three-day seminar in collaboration with IBI
(International
Banking Institute), Sofia
- Nov. 9-11th, |
Success in today’s market place depends on providing solutions
at every stage of the Customer Life Cycle. This challenge
is amplified by a dynamic
marketplace, competition and increasing technology. Experian Decision Analytics
is organising
a three-day
seminar in
Sofia,
in cooperation with
the
International Banking Institute.
The event is addressed to Risk
Managers
and Heads
of
Retail
from banking and financial institutions. Our seminars, which
reveal the latest trends, issues and techniques,
offer
an in-depth analysis of the up-to-date statistical tools and
methodologies to improve decisioning capabilities and strategic
management of
the financial
businesses.
More specifically, the
Sofia program
foresees:
November 9th
2004 - “Scoring Principles”
The module will introduce credit scoring concepts, different
model development techniques, the way scorecards work and
a conceptual overview on methodological approach such us Reject
Inference and
Scorecard
Monitoring.
You will explore the use of scorecard methodology and learn
from discussion and practical exercises.
November 10th
2004
-
“Best Practices in Application”
The module will explore the use of scoring and risk management
techniques in
the
application processing phase.
Participants
will explore
the best
practice solution for the optimization of a loan portfolio,
such us the adoption of Risk-Based
Pricing approach and the Risk-Adjusted
Measures
of
Performance
(RAPMs). The module will include
case
studies and practical exercises.
November
11th
2004
-
“Best Practices in Customer Management”
The module will explore risk management techniques for value
generation in Customer Management,
exploring
the customer behaviour
monitoring for value generation: how to implement early collection
strategies in order to exposition with
the bad
customer and how to lead effective cross-selling
campaigns. |
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The last of a cycle of banking seminars in cooperation with
the Warsaw Banking Institute, Warsaw - November 23rd
2004. |
| Following
the successful completion of the banking seminars organised
in cooperation with the Warsaw Banking Institute, a CRM
seminar will take place on Tuesday 23rd November
2004. The seminar, entitled as: “CRM- Business Intelligence
for Customer Profiling - the Statistical Approach” will
explore the use of statistical methodologies that help acquire
an in-depth knowledge of the customer portfolio. Some of the
topics that will be discussed are: Consumer classification in
the financial industry, Customer Profiling - methodologies and
case histories, Managing the customer relationship: an overview
of operational actions and results. The seminar is addressed
to: Heads of Retail, Sales and Marketing Managers, Analytical
and Operational Marketing experts. |
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Credit Risk Management Seminar, Athens, November 23rd |
|
A
Credit Risk Management Seminar will be held in Athens on November
23rd
2004. The seminar, organised in collaboration with the
Hellenic Banking Insitute, is
entitled as: "Beyond Scoring: The Effective
Risk Management Techniques for Value Generation".
More specifically,
the program will explore risk management techniques for value
generation, such as best practices of pricing, the adoption
of Risk-adjusted measures of performance (RAPMs) and Optimization
tools. Case studies will be presented to illustrate the practical
implementation of the concepts.
The seminar is addressed to: representatives from members of
the Hellenic Banking Institute, Credit Risk Managers and Heads
of Retail. |
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| Italian
Banking Association - Basel II and IAS, Rome - November 29th-30th |
| On
June 26th
2004 the Basel Committee on Banking Supervision issued the “International
Convergence of Capital Measurement and Capital Standards: a
Revised Framework”, which is the final document on the new international
Accord on banking capital, known as Basel II.
Basel II is a complicated objective, and banks/companies need
to take the Accord into consideration in order to exploit opportunities
that arise. Based on the importance of this argument, for years
now the Italian Banking Association monitors the impacts,
theoretical
and application problematics on the integration of the new banking
system laws and decided to dedicate its forthcoming
VIII Convention
on Basel II, under the profiles of Credit Risk, Bank/Company
relationship, taking into consideration the impact of the IAS.
The convention will take place in
Rome, on November 29th
and 30th
and the program includes interventions from Governatives,
European authorities, Universities, Banks and international
consultancy firms. Experian Decision Analytics
will participate with a speech entitled as:
"The
implementation of a risk management system in
the retail
and small business segment:
comparison
with international markets". |
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Experian Decision Analytics is partner of BANRISK
2004 –
the
banking simulation game |
|
Teams of bankers form boards of virtual banks,
take a wide range of decisions concentrated
on financial and risk issues to manage their banks over a period
of 8 virtual years. This is the format of BANRISK 2004,
the 4th
edition of the initiative organised in Poland by the Warsaw
Banking Institute (WIB) under the auspices of the European Bank
Training Network (www.ebtn.com). The competition is based on
one of the leading bank management simulation games - the Stanford
Game - used as a powerful training tool throughout the banking
community in the world. The goal is to offer a truly opportunity
for training, exchange of experience, ideas and networking among
the Polish banking community. Experian Decision Analytics is partner and
sponsor of
the current year’s
edition, which program foresees
both residential and on-line sessions with a simulation programme
that allows participants to implement up-to-date risk management
techniques. The opening session is going to be held in Warsaw
on November 19th
and the initiative will
be
completed
in
March 2005 with general assemblies of all banks whereby the
teams will report their results and get final feedback. |
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| Best
Practices in Retail Credit Risk Management |
|
The first Retail Credit Risk Management Seminar organised
by Experian Decision Analytics in Russia took place at the Moscow
British Embassy premises on October 19th 2004. More than 70
senior level delegates from 30 banking and financial institutions
attended this strategic event, run by Experian Decision Analytics’s experts
with the valuable contribute of leading market players as
VISA International and Menatep SPB Bank. The
seminar focused on best practice in loan origination and rule
of statistics and automation tool in improving the efficiency
of loan origination process. All attendees actively participated
to the final debate, that focused on the analysis of growing
business challenges faced by Retail finance sector in Russia,
market trends in the credit card sector and the relevance
of positive and negative information on credit process management. |
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Czech National Bank - scoring seminar carried out by Experian Decision Analytics
specialists |
|
Following the previous Experian Decision Analytics’s successful experiences
in organising training seminars in cooperation with European
banking associations, the Czech National Bank invited
the Experian Decision Analytics specialists to carry out a seminar for
employees from the banking regulation division and the supervision
department. The two-days course, held in Prague at the Czech
National Bank premises on 21st
- 22nd
October 2004, focused on scoring systems in banking operations
and provided an overview of the scorecard development process,
from data collection to the scorecard performance monitoring;
an overview of different methodological approaches were presented,
with a focus on the Experian Decision Analytics’s approach. Case studies
and an overview of best practice solution for customer
management of the retail portfolio were also illustrated as
well. The seminar was concluded with an overview of the latest
trends in Credit Risk Management Techniques. |
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Vision 2004,
the
Experian’s 24th annual Conference
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Experian’s 24th annual Vision Conference brought together
financial services professionals from North America, Latin
America and Asia-Pacific, providing real-world answers
to today’s toughest business challenges. New ideas, world-class
solutions, regulatory changes and developing trends were
covered in industry-specific sessions held at the Boca
Raton Resort & Club in Boca Raton, FL, on October
2004. General Session speakers entertained and enlightened
while sharing their expertise on economic trends, business
strategies and regulatory issues. Notably, Dan Clark,
best-selling author and master motivator, shared the story
of his fight back from a paralyzing injury, and Ram Charan,
adviser and coach to CEOs of Fortune 100 companies, talked
about what he’s learned in 35 years working behind the
scenes at GE, DuPont, Novartis, Warner Lambert, Verizon
and Duke Energy. Attendees were from financial services
organizations such as Bank of America, Wells Fargo, Discover,
Capital One, Wachovia, Household, Pacific Capital Bank,
Scotiabank, US Bancorp and ING Direct. Along with educating
attendees, Experian also entertained everyone by presenting
Jim Belushi and the Sacred Heart Band on Monday night
of the conference. In addition, attendees chose to spend
their leisure time either deep-sea fishing, catamaran
sailing, playing golf or croquet, or attending a wine
and cheese seminar and tasting.
Vision just keeps getting better, so plan to attend
Experian’s 25th Annual Vision Conference to be held
at The Westin La Paloma in Tucson, AZ, October 22-27,
2005. Mark your calendars now for a stellar line-up
of general session speakers and an agenda that will,
once again, educate and entertain! |
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Ask
for further information or send us a comment:
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Portions of this newsletter may only be reprinted with permission.
This newsletter is published by Experian Decision Analytics.
Copyright (c) 2004 Experian Decision Analytics. All rights reserved. |
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