Implement strategic debt management solutions
Tallyman provides organisations with the necessary tools to implement fully integrated, end to end collections processes with highly flexible user applications and highly efficient and sophisticated automation. Customers can be segmented according to their profiles, based on a number of variables including the amount of debt owed, the number of times they have been in arrears, the length of time as a customer or the age of the debt. Once segmented, customers can be assigned to collection processes or ‘routes’ that are designed to require manual intervention only when absolutely necessary.

This type of process allows the collectors to operate more effectively by only pursuing those accounts that need immediate attention and pose a high level of financial risk. Many accounts will ‘self-cure’ and it is important, from both a customer service and collection efficiency perspective, to discriminate between these types of debtors and those who represent a more significant problem.

Evaluate
Tallyman provides the ability to evaluate the performance of the implemented processes using highly visual interactive real time performance dashboards and highly flexible and powerful management information through a suite of defined collections reports.

Improve
Tallyman enables its users to easily and rapidly improve the implemented processes over time. Improvements are made using intuitive drag-and-drop graphical user interfaces and provide analysis and simulation tools with champion challenger for testing in the live environment to minimise the risks of changes and maximise the benefits.