Case Study: Barclaycard Spain
Business Challenge
When looking at the launch of its credit card in Spain and Portugal, Barclaycard recognised that it needed a flexible and scalable application processing system to be able to manage and process the applications quickly and securely.
The Decision Analytics answer
Experian was chosen because it could offer its highly flexible application processing system as a managed service. Experian could also offer experience from working with credit card issuers worldwide, including Barclaycard in the UK, combined with the relationship with the Experian offices in each country to offer the local support Barclaycard were looking for.
The Benefits
- Built customer relationships from the start
- Reduced bad debt losses
- Low operational costs
- Achieved growth in each market and across geographies
- Continual improvement of the lending policy and strategies
- Reduced integration and IT overheads with a managed service
The Production Manager for Southern Europe commented, “We chose Experian to deliver its managed service because we were impressed that they could supply both the experience in the credit card sector from its global reach and the support and relationship from the local offices.”