Clients

Case Study: Team Bank

Business Challenge

With a growing business, TeamBank knew that its current operational model of a partially automated system without centralised or standardised credit decisions would not support their expansion plans. The Bank recognised that a fully automated credit decisioning system would enable a highly standardised process to be implemented across their operation.

The Decision Analytics answer

Following an extensive evaluation the Bank selected New Business SM, the origination decisioning solution from Experian Decision Analytics. The solution offers a rapid and robust new business decisioning process, automating risk assessment, accept/decline decisions and setting appropriate terms of business for each customer.

The Benefits

  • Reduced processing time by 80%
  • Controlled bad debt and losses through better risk management
  • Optimise limits and terms
  • Increased conversion rates with up-selling of loan values
  • Controlled data costs
  • Seamless integration into the multiple sales channels

"We have seen significant growth of our portfolio by applying the right strategies for the right customers using the New Business SM decisioning technology from Experian Decision Analytics. We have seen significant business benefits from its use, and expected this to continue both now and in the future as it supports our growth as we expand into other European countries."

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