Case Studies
Follow the links below to view and download collections and recoveries case studies.
ABN AMRO
Improving collections productivity by more than 70%
African Bank
Keeping defaults to a minimum to drive down the cost of credit
Anglian Water
Improving the collections operation and enabling more agile, flexible and effective debt recovery strategies
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Identifying opportunities to transform collections capabilities
Bank of Queensland
Taking a personalised approach to customers in arrears
Česká Spořitelna
Improving collections efficiency for the Czech market leader
EDF Energy
Maximising collections performance for the leading UK utility company.
Express Gifts
Achieving a 15% improvement in bad debt for the UK home shopping business.
Welsh Water
Debt collection without diconnection for leading UK utility.