| Experian Collections & Recoveries Webinar | |
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Current levels of bad debt has lead to increasing pressure to improve recovery rates and maximise profitability in debt management. Experian can help organisations to maximise the performance of their portfolio within this current climate. We’d like to invite you to a webinar, where you will find out how. With a rapid implementation and a high return of investment, Experian’s Collections & Recoveries tools and services significantly improve debt collection performance by taking the entire customer situation into consideration and creating individualised strategies.
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| Dates | Register |
| Wednesday 20 May at 13 h. (CET) | This webinar is now closed |
International Telecom Forum 2009, 1-2 October, Noordwijk ann Zee, The Netherlands
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- 6-7 July 2009, Annual General Meeting & Belarus/CIS Banking Forum, Minsk
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21 April 2009, Experian Lisbon Collections Day, Lisbon
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25 March 2009, Experian Day 2009, Milan
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19 March 2009,Debt Management Workshop, Frankfurt
Experian Decision Analytics is going to hold a Debt Management Workshop specifically designed for the German market and targeted to credit and risk management executives of different industries. The workshop will focus on the following main topics:
Financial crisis
Collections in Card Industry
Success factors in Collections
For more information please click here
13 March 2009, The Experian Debt Management Day
The Experian Debt Management Day
Collections and Customer Management Processes
- Manage your risks
- Optimize your processes
- Minimize your losses
- Increase your customer satisfaction
2, 4, 5 March 2009, Experian Collections Videocast Webinar
In response to the deteriorating conditions, our Collections Webinar provided a practical overview of your opportunities to maximise the performance of your portfolio within this current climate. The webinar was followed by a live Q&A session.
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5 February 2009, Istanbul, Customer Management & Collections Round Table
The Customer Management & Collections Round Table is going to be held in Istanbul in collaboration with the Banks Association of Turkey. The purpose of this one-day event is to gather prominent figures within the Turkish banking industry to examine current issues and trends in the market and to use each other's expertise to discuss strategies to address these issues.
This event is committed to provide to the senior level delegates with the tools to maximise the performance of portfolios and understand the future trading landscape and how to make the right business decisions at this challenging time. The agenda is specifically tailored to address current concerns.
For more information please visit the event website here.
20 January 2009, Rome, Collections workshop: “La gestione del portafoglio in fase di crisi economica”
This roundtable was specifically designed to discuss the current banking and financial crisis.
Presentations:
Managing the crisis long term results in banking and financial sector.
How did the different European countries react to the international financial crisis? This presentation provides an overview, based on institutional forecasts and Experian’s observations.
The strategic vision of collections, aiming for value creation.
In the second part, discussion focused on the strategic vision of the debt management and collection processes, focussing on value creation. The analysis of strategies from different companies followed, illustrating both operational and strategic approaches. Finally, the Experian solutions for collections were presented, illustrating how Experian can help organisations to maximise the performance of their portfolio within the current climate.
For more information on this presentation, please email us or visit the event website here.
11 December 2008, Madrid, Experian Spain Credit Risk Day
Innovative solutions for delinquency: positive bureau and collections
Last December the 11th, Experian gathered almost 100 delegates from over 40 companies in the Experian Risk Day in Madrid to present its services offering to tackle current challenges in the credit risk management. The main topics of the day were the positive information on credit service, which enables to reduce delinquencies and to increase revenue, as well as the strategic and operational collections management systems, which helps to increase the recuperation ratio and cut down the operational costs of the debt management.
Two important international entities participated in the event with the results of their experiences with the positive bureau and the Experian system for debt management. BBVA participated in the event to show how the positive bureau has enabled the bank to improve its strategies in credit risk in Latam. The entity has used the information provided throughout the whole credit risk cycle: from origination, to customer management and collections. The Dutch bank, ABN Amro, announced that it has registered an improvement of 24% in its recuperation ratio and has increased the productivity of its collections team by 70%, thanks to the implementation of Tallyman, Experian’s collections tool. Furthermore, many organisations had the opportunity to meet with Experian’s experts to discuss about the topics of their interest.
In this way, attendees to the event could realise how Experian can help them to have the full control of the risk and keep its business growth and profitability. Experian’s main objective is to support its clients to manage and optimise the risk and gain operational efficiencies throughout the customer relationship.
Presentations:
Positive bureau
Organisations can assess more accurately the credit worthiness of an applicant with the information provided by a positive bureau. This service offers advantages also for consumers as it highlights the positive aspects of their credit history allowing them to have more access to credit and in better conditions.
Collections
Experian offers a unique set of products and services for collections that covers the whole customer cycle. Our offering includes the four key elements for an appropriate debt management: Knowing your customers, understanding your customers; targeting your customers and interacting with them.
For more information, visit the event website.
27 November 2008, Moscow, Credit Risk Management Seminar
This Conference is specifically designed for Russia & CIS market. It is addressed to senior executives and as in previous editions, the agenda features a mix of experts’ contributions on best practices in credit risk management and success histories presented by esteemed organisations across Russia and CIS.
Presentation:
Maximising collection and recovery for Retail Banking with Tallyman
Minimising debt write-off , reducing the cost to collect and at the same time identifying and retaining good customers are key objectives faced by collections managers in the current economic downturn. This session will showcase the way Tallyman can make collections staff more productive, how collections processes can be monitored and a process of continuous improvement introduced and how collections strategies can be implemented and enhanced to meet changing market conditions.
For more information on this presentation, please email us or visit the event website here.
25 November 2008, UK, Collections Forum 2008
Not only has the economy been challenged by the velocity of market events that have occurred since 2007, but entire industries are under pressure to improve recovery rates and maximise profitability. As macro economic conditions continue to change, portfolios are coming under stress and delinquency levels continue to increase. In response to these deteriorating conditions, the Collections Forum will give you an excellent opportunity to join a range of industry experts to discuss experiences and opportunities to maximise the performance of your portfolio within this current climate.
Presentations:
Knowing your customers. Chasing debt that has a low probability of being recovered or will naturally self-correct is costly. Through correctly identifying who to collect from, identity confirmation and accurate contact data the targeted tracing of customers, including those who may have moved to avoid obligations, is optimised.
Understanding your customers. By combining multiple data sources, segmentation and analytical modelling means a profound new ability to plan collections activities based on what is known about a customer, their behaviour and overall debt situation with multiple organisations rather what is known about the specific account in question, leading to a comprehensive, customer-centric knowledge base.
Targeting your customers. Through increased customer understanding, individualised contact strategies for each distinct segment can be realised which will allow reduced manual processing, increased overall efficiency and improved cash flow through more effective collection activities and payment options. In addition positive relationships with customers that still represent profit potential can be maintained.
For more information on these presentations, please email us or visit the event website here.
19 November 2008, Milan, Collections workshop: "Customer Management during the economic crisis"
This roundtable was specifically designed to discuss the current banking and financial crisis.
Presentations:
Managing the crisis long term results in banking and financial sector.
How did the different European countries react to the international financial crisis? This presentation provides an overview, based on institutional forecasts and Experian’s observations.
The strategic vision of collections, aiming for value creation.
In the second part, discussion focused on the strategic vision of the debt management and collection processes, focussing on value creation. The analysis of strategies from different companies followed, illustrating both operational and strategic approaches. Finally, the Experian solutions for collections were presented, illustrating how Experian can help organisations to maximise the performance of their portfolio within the current climate.
For more information on these presentations, please email us or visit the event website here.
13-14 November 2008, Paris, Experian Decision Analytics Forum
The Decision Analytic Forum is the annual meeting where representatives from major retail, finance and banking operators from over 35 countries in Europe, Middle East and Africa come together to present their experiences and discuss best practice in credit risk management and fraud prevention for the financial sector.
Presentation:
Debt Management – Blending capabilities to drive optimal performance. The impacts of the Credit Crunch are far reaching and the demands placed on businesses to minimise losses are ever increasing. Experian has significant capability and experience in preventing debt, improving and augmenting information quality, modelling debtor characteristics and attributes and building robust automated collection strategies that deliver real benefits. At a time when debt management is a key concern to businesses across all sectors, we can provide real benefits.
For more information on this presentation, please email us or visit the event website here.
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