|
Customer Management & Collections l Fraud Prevention
Best Practice in
Customer Management & Collections
Thursday, February 5th 2009
09:00 |
Registration & Welcome coffee |
09:15 |
Welcome & Introduction
Cenker Ozhelvaci, Market Head Turkey & Middle East, Experian Decision Analytics |
09:30
|
Improving Debt Management Performance
Emre Karaman, Head Of Analytics & Consultancy, Experian Decision Analytics Hakan Yilmaz, Business Consultant, Experian Decision Analytics |
10:30 |
Active Customer Management
Ahmet Mert, Head Of Delivery & Technical Support, Experian Decision Analytics
Burak Kilicoglu, Global Consultant, Experian Decision Analytics |
11:15 |
Interactive session - Q&A |
11:30 |
Debate
Burak Kilicoglu, Global Consultant, Experian Decision Analytics
Mathew Dodd , Global Head of Customer Management Solutions Experian Decision Analytics |
12:00 |
Coffee break |
| 12:15 |
Delivering world class collections
Jon Hickman, Account Director Tallyman, Experian Decision Analytics |
12:45 |
Do you manage product or customer?
Mathew Dodd, Global Head of Customer Management Solutions Experian Decision Analytics |
13:15 |
Case history: the experience from the international market on Customer Management
Mathew Dodd, Global Head of Customer Management Solutions Experian Decision Analytics |
13:30 |
Interactive Discussion – Q&A |
14:00 |
End of the day |
|
Download Agenda pdf |
Fraud Prevention
Friday, February 6th 2009
08:30 |
Registration & Welcome coffee |
09:00 |
Welcome & Introduction
Cenker Ozhelvaci, Market Head Turkey & Middle East, Experian Decision Analytics |
09:15
|
How the current credit crisis is having an impact on fraud
Gunnar Lunde, Managing Director Secana, Experian Decision Analytics |
10:00 |
Fighting fraud throughout the account lifecycle
Darren Hodder, Solutions Consultant, Fraud & Identity Solutions, Experian Decision Analytics |
10:30 |
Overview of Experian Decision Analytics’ Universal ID Check solution
Darren Hodder, Solutions Consultant, Fraud & Identity Solutions, Experian Decision Analytics |
11:00 |
Coffee break |
| 11:30 |
Preventing credit application fraud
Darren Hodder, Solutions Consultant, Fraud & Identity Solutions, Experian Decision Analytics |
12:15 |
Hunter solution: infrastructure and demo
Darren Hodder, Solutions Consultant, Fraud & Identity Solutions, Experian Decision Analytics |
12:45 |
Post chip and pin introduction: new fraud scenarios in transaction fraud and how to meet them
Gunnar Lunde, Managing Director Secana, Experian Decision Analytics |
14.00 |
Interactive Discussion – Q&A |
14:30 |
End of the day |
|
Download Agenda pdf |
Back to top of page
|
|
