Experian’s Decision Analytics business specialises in providing credit risk and fraud management consulting services and products to enable organisations to make fast, accurate and profitable decisions.

New e-news issue
Q1 2010 released: Top Story - Home Retail Group. Effectively managing customers with a partnership approach

Home Retail Group is the UK’s leading home and general merchandise retailer with sales of around £6 billion annually. It offers credit and insurance products to customers of its Argos and Homebase brands through its stores, online and through call centres.

Home Retail Group faces the challenging backdrop from a position of operational and financial strength...

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White Paper:
An approach to acquiring
profitable customers in Tele-communications

There is not a single approach to credit risk management for the telecommunications industry.

However, by focusing on the vital common aspects required in acquiring profitable customers, Mobile Network Operators (MNOs) can take a proactive approach to managing the levers that drive customer profitability at the point of customer registration...

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White Paper:
Prevention is better than cure: the role of a pre-delinquent strategy in managing bad debt

The global recession is dramatically impacting collections operations, particularly those in the more mature credit markets, where rising unemployment means that previously good customers are struggling to service their credit commitments.

At the same time, the fall in house prices and the reduction in mortgage lending means that equity release via re-mortgaging is no longer an ‘easy fix’ for debt repayment problems...

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Press Releases

  • 18 February 2010
    Reserve Bank of India awards Experian first full licence to operate Indian credit bureau
  • 17 February 2010
    Capitec Bank in South Africa selects Experian for debt management and collections
  • 01 February 2010
    Experian helps Vodafone Italy to maximise customer acquisition and minimise exposure to bad debt
  • View all Press Releases »

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