
Home Retail Group is the UK’s leading home and general merchandise retailer with sales of around £6 billion annually. It offers credit and insurance products to customers of its Argos and Homebase brands through its stores, online and through call centres.
Home Retail Group faces the challenging backdrop from a position of operational and financial strength...
There is not a single approach to credit risk management for the telecommunications industry.
However, by focusing on the vital common aspects required in acquiring profitable customers, Mobile Network Operators (MNOs) can take a proactive approach to managing the levers that drive customer profitability at the point of customer registration...
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The global recession is dramatically impacting collections operations, particularly those in the more mature credit markets, where rising unemployment means that previously good customers are struggling to service their credit commitments.
At the same time, the fall in house prices and the reduction in mortgage lending means that equity release via re-mortgaging is no longer an ‘easy fix’ for debt repayment problems...
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