Telco
Articles on the subject of Telco from recent issues of e-news. The below details articles from recent editions of e-news, a full archive of previous editions can be found here
2009 Editions
Are telecommunications companies and the financial services sector prepared enough for the oncoming mobile banking revolution?
Mobile networks are recognised in many areas as providing better network reception coverage to emerging markets than many local radio or television broadcasters. Mobile networks are also acknowledged as being very secure. Therefore the model to use these features to extend banking to a wider audience, were traditional bricks and mortar bank buildings are not available, has a huge attraction...
Author: Phil Watson
Article tags: Banking
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Call completion in a pre-paid world, is micro-credit the answer?
Missed call attempts, when person A tries to call person B but cannot get through occur for all sorts of reasons. People may have their phones turned off, they may be out of network coverage, busy on another call, or simply decide not to pick up..
Author: Tim Barber
Article tags: Editorial
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Sailing on stormy seas: Analytics for the downturn
The economic turbulence that has swept across many of the world's major economies poses significant challenges to organisations that extend credit to people and small businesses...
Author: Paul Russell
Article tags: Expert's Column
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Oi Telecom - Identifying optimal customers with accurate risk profiles
Oi Telecom is the largest telecommunications operator in Brazil, following its acquisition of Brasil Telecom in 2008. It offers a range of services including mobile and fixed line telephone, broadband and pay TV to more than 60 million consumers across Brazil..
Article tags: Client Focus
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KPN - Reducing manual processes by 90% for a dynamic operator
KPN serves more than 35 million customers across the Netherlands, Germany and Belgium. In the Netherlands KPN provides high-quality telephone, internet and television services and products and is an all-round provider of ICT servicesl..
Article tags: Client Focus
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Vodafone - Identifying optimal strategies for credit management in challenging conditions
Vodafone Italia has more than a third of the Italian market and is part of the worldwide Vodafone Group, the world's leading telecommunications company for mobile telephony. In Italy it delivers mobile and fixed line telephone and broadband services to more than 30 million customers..
Article tags: Client Focus; Customer Management
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What are the profitable opportunities in an economic downturn?
According to expert forecasts the telecom industry has a bright future; currently there are 4.4 billion mobile subscribers in the world and this figure is expected to achieve 50 billion in 2020..
Author: David Groom
Article tags: Debate
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Focus on Romania: economic downturn, increasing defaults and collections
Romania's strong GDP growth moderated markedly in the last quarter of 2008 as the country began to feel the effects of a global downturn in financial markets and trade..
Author: Carmen Mincu
Article tags: Debate, Collections
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Will mobile telecom consumers prefer the self-service approach?
Regulation, risk and the drive for growth are continuing to impact on profit margins across the telecommunications industry. Efficiency measures can only go so far before impacting on customer satisfaction..
Author: Peter Meefout
Article tags: Debate; Customer Management
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Investigating Fraud in the Mobile Industry: Applying the 10-80-10 principle
There are a number of key factors to be considered when accessing the level of potential risk for fraud in the telecommunication industry...
Author: Dave Wilson
Article tags: News & features; Fraud
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Increasing customer retention with optimisation
In the dynamic and highly competitive telecommunications market, businesses communicate with customers through many channels including online, contact centres and predominantly through the customer handset..
Author: Roger Williams
Article tags: News & features; Optimisation
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It's good to share - Pushing the boundaries for global fraud data sharing
Fraud has risen sharply across a number of industries in recent years and there is evidence that fraudsters are embracing emerging technologies to increasingly target mobile operators..
Author: Liam Rawthorne
Article tags: News & features; Fraud
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Give us your views and get an advanced copy of the Telecommunications Insight Briefing Paper
In order to help our clients understand the emerging themes that are likely to impact the telecommunications sector in the short term future, Experian is developing an 'Insight Briefing Paper'..
Article tags: News & features, Survey
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KPN: Dynamic telco operator reduces manual processes by 90%
KPN serves more than 35 million customers across the Netherlands, Germany and Belgium. In the Netherlands KPN provides high-quality telephone, internet and television services and products and is an all-round provider of ICT services..
Article tags: Origination
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It’s good to share - Global Telco companies push the boundaries on fraud data sharing
Fraud has risen sharply across a number of industries in recent years and there is evidence that fraudsters are embracing emerging technologies to increasingly target mobile operators..
Author: Liam Rawsthorne
Article tags: Fraud; Authentication
Read full article » l Read April e-news »
A full archive of previous editions can be found here
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