.Top Story

 

Developing business cases for Business Rules Engines

Financial Service businesses run on rules. These rules are where the strategic and tactical objectives of a business meet, and potentially conflict with, the day to day need to make decisions on individual customers:

"What customers do I take on?” "How should I manage the relationship with my customers going forward?” "How do I ensure that business rules optimise customer satisfaction and financial return as well as achieving the objectives set by the business?”
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.Client focus

E.ON - Identifying optimal contact strategies
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Forex Capital Markets - Combating global fraud and money laundering
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HSBC - Enhancing customer service with consistent decision making capabilities
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Isbank - Identifying optimal customers with accurate risk profiles
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Shinsei Financial - Optimising credit lending strategies
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.Debate

Using data to enhance SME credit decisioning
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Signs of recovery? Risk and collections managers' work is yet to come!
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How to motivate your collections team with incentives that work
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How optimisation can improve collections performance
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The October e-news hot topic - What is your priority in credit risk or fraud

Fraud and Identity Forum 2009 Experian International Credit Risk Forum