Experian Decision Analytics - e-news Telco 2009

Editorial

Call completion in a pre-paid world, is micro-credit the answer?

Mobile operators spend a lot of time and effort implementing ways to reduce their level of missed calls, because simply put missed calls equals missed revenue, and lots of it....

What would happen if, faced with an anonymous pre-paid customer with zero credit, the operator decided to let them make a call anyway, and in so doing, allowed that pre-paid customer to run up a line of credit?
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The Expert's column

Sailing on stormy seas: Analytics for the downturn
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News & features

Investigating Fraud in the Mobile Industry: Applying the 10-80-10 principle
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Increasing customer retention with optimisation
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It's good to share - Pushing the boundaries for global fraud data sharing
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Give us your views and get an advanced copy of the Telecommunications Insight Briefing Paper
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.Top Story

Are telecommunications companies and the financial services sector prepared enough for the oncoming mobile banking revolution?

Mobile networks are recognised in many areas as providing better network reception coverage to emerging markets than many local radio or television broadcasters. Mobile networks are also acknowledged as being very secure. Therefore the model to use these features to extend banking to a wider audience, were traditional bricks and mortar bank buildings are not available, has a huge attraction.
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.Client focus

Oi Telecom - Identifying optimal customers with accurate risk profiles
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KPN - Reducing manual processes by 90% for a dynamic operator
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Vodafone - Identifying optimal strategies for credit management in challenging conditions
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.Debate

What are the profitable opportunities in an economic downturn?
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Focus on Romania: economic downturn, increasing defaults and collections
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Will mobile telecom consumers prefer the self-service approach?
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.Global outlook

More price conscious consumers and the potential for more high risk accounts to be taken on by organisations looking to gain market share in a highly competitive environment....
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