.Top Story

 

Home Retail Group - Effectively managing customers with a partnership approach

Home Retail Group is the UK’s leading home and general merchandise retailer with sales of around £6 billion annually. It offers credit and insurance products to customers of its Argos and Homebase brands through its stores, online and through call centres
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.Client focus

African Bank - Keeping defaults to a minimum to drive down the cost of credit
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Anglian Water - Proactively managing arrears for the UK’s largest water provider
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National Grid - Improving collections performance through enhanced strategy
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.Debate

Risk profiling throughout the collection life cycle: Effectively using internal data assets can mean that there are significant segmentation improvement and therefore generate additional benefits
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Credit cycle considerations in a non-standard lending environment: Many of the traditional risk techniques utilised by risk professionals can be efficiently used to improve decision making
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What is the future for optimisation technology? The next generation of the optimisation technology is likely to bring to market a range of new features that will add even more power to the science of decisions.
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.Global outlook

Global OutlookExperian’s Global reports for the 4th quarter of 2009
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