Agenda
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| 09.00 | Opening Remarks |
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| 09.15 | Probe SM Retail Banking: sustaining growth through Customer Management Victoria Jones, |
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09.45 |
Implementing Customer Management Solution in Retail Market |
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| 10.15 | Case Study on Credit Factory |
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| 10.45 | Q&A |
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| 11.30 | Coffee Break |
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| 11.45 | Considerations for changes in the CB legislation |
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| 12.15 | European experience with Value Added Products: use and value to the financial industry |
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12.45 |
Q&A |
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| 13.00 | Lunch |
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| 14.00 | Case study on Analytics |
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| 14.30 | New product from Experian: Portfolio management Package for managing Collections strategies |
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15.00 |
Q&A |
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| 15.30 | End of the day |
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| 15.00 - 16.00 | 1-to-1 meeting
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