The business challenge
An origination system has to balance the needs of speed and risk management to create the most appropriate offer.Customer expectations have never been higher with the proliferation of lenders, the 24-hour culture of the Internet and ever increasing borrowing making customers more discerning and demanding.
An origination system has to balance the needs of speed, with customers wanting rapid decisions, and risk management, ensuring that sufficient information is collected for an accurate assessment of risk, fraud detection and to create the most appropriate offer.
An organisation needs to ensure it takes on customers with the right offer to meet business objectives, even with the sometimes conflicting objectives of managing risk with growing the portfolio, and protecting against fraud.
The answer
Experian’s proposition for origination enables organisations to use information to build, nurture and maximise lasting customer relationships, creating tailored offerings that meet their individual needs and the organisation’s objectives.
Organisations can manage the process of taking on new customers, with flexible and streamlined application processing and decisioning which balances customer focus with business profitability.
Testimonial
“We recognised that we needed a system that was both more effective and efficient than the current system and we wanted a vendor who could offer us a complete system. Experian Decision Analytics delivered exactly what we needed. The key to the success of the project was the excellent co-operation and communication between our two teams to deliver a solution which is reliable, robust and fast.”
Credit Manager at Vodafone Netherlands