Maximising collections and recovery
Tallyman is the sophisticated software system that is at the heart of Decision Analytics collections & recoveries from Experian. The system streamlines the collections process, reduces bad debt write-offs, improves cash flow, reduces provisioning and cures more customers, which improves customer relationships and facilitates future selling opportunities.
Tallyman enables businesses to realise faster and earlier collection of outstanding debt with an agile implementation of the system; a rapid evaluation to quickly identify the most effective collections strategies; and to make use of the flexibility within Tallyman, with easy optimisation of the solution to ensure that the quickest and lowest cost methods are used.
Tallyman recovers the maximum revenue with the minimum of manual intervention to result in more effective collections performed at lower cost.
The advanced functionality of Tallyman automates many of the standard collections processes and recovers the maximum revenue with the minimum of manual intervention to result in more effective collections performed at lower cost.
Tallyman segments customers into highly-specific customer types according to a wide range of variables, to provide greater flexibility in managing customers and to assign accurate collections priority.
The provision for bad debt can be significantly reduced by clearing outstanding debt balances at a faster rate than previously experienced. The flexibility of the system means that specialist treatments can be applied to accounts, based on specific customer behaviour, while new approaches can be deployed easily to cover new situations.The powerful management information module within the solution delivers advanced business intelligence functionality, enabling managers, team leaders and system administrators to monitor the effectiveness of the collections system and to highlight areas that are performing well, while identifying those areas that require further enhancement.